Members of the platform have expressed outrage due to a modification that led to listings displaying inaccurate size information.
The second-hand shopping app has altered its measurement guidelines for female and kids' apparel failing to inform all shoppers about the modification.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.
Vinted explained the new system was more in line with other platforms.
They have suggested members to check their listings and manually change the size where appropriate, which has left users frustrated.
Measurement Approach Updates
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.
In some cases, the sizing has been recategorised - for example a size L used to be a 12 but is now a UK 16-18.
Shopper Experiences
One content creator, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
A different member, from Glasgow, stated items she posted on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she stated.
Manual Updates
Charlotte Lunn, based in Derby, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and selling on Vinted has been paramount following partial earnings loss," she stated.
Marketplace Information
The service features exceeding 100 million shoppers, including 18 million in the UK.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance that an unexpected update to the app has proved unpopular: last year, Vinted reversed a change to its shipping options following member complaints.
